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How our emotions dictate our buying decisions

  • Writer: Mar Ann Escartin Maboloc
    Mar Ann Escartin Maboloc
  • Aug 9, 2023
  • 2 min read


 
How our emotions dictate our buying decisions

The Power of Emotional Decision-making


Picture this: You're out shopping for a new gadget, say a smartphone. You've got a list of specs and features you need, and you're all set to make a rational decision.


But as you browse through the options, you stumble upon a phone that somehow feels different. The salesperson shares a heartwarming story of how this phone helped someone stay connected with their loved ones during tough times.


Suddenly, your heartstrings are tugged, and you find yourself drawn to that particular phone, forgetting all about your well-thought-out checklist.


Believe it or not, this is a classic example of emotions taking the driver's seat in decision-making. Our feelings have a way of connecting us to products and services on a much deeper level than cold, hard logic.


Now, you might wonder, "Why do our emotions have such a strong influence on our choices?"

Well, scientists have been peering into our brains to find the answer. They discovered that our emotional responses are processed much faster and more profoundly than logical thoughts. It's like our emotions hit the fast lane in our brain while our logical reasoning is stuck in traffic!


The emotional connection with brands


Emotions aren't just ruling the roost in our daily choices; they're also the secret sauce behind the special bond we form with our favorite brands.


Think about that one brand you absolutely adore. Why do you love it so much?


Chances are, your heart is entangled in a web of trust, happiness, and maybe even a sprinkle of nostalgia.


When a brand can evoke those fuzzy feelings in us, it creates a connection that goes beyond any logical reasoning.


Suddenly, the choice becomes more about how we feel about the brand rather than any fancy features or price tags.



This emotional connection with brands is like a magic potion for businesses. When customers feel that strong bond, they become die-hard fans, cheerleaders, and loyal customers.

They don't just buy the products; they buy into the story and the emotions that brand represents.


It's also about showing genuine care and empathy for customers. When a brand takes the time to understand our emotions and genuinely cares about our experiences, it creates a bond that's hard to break.


It's like finding a friend in a brand, someone who gets us and stands by us through thick and thin.


In a world where logic often takes center stage, it's essential to recognize the power of our emotions in guiding our choices.


So, the next time you find yourself falling for a product or brand, take a moment to acknowledge the emotions swirling around. After all, our hearts might know something our brains don't..

 
 
 

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